Who we serve
We support admin and procurement operations across growth stages
Global Enterprises
consolidating vendors and harmonizing procurement governance
SMEs & Mid-Market Companies
standardizing vendor SLAs, approvals, and controls
High-Growth Startups
building disciplined purchasing and reliable workplaces
What you can expect
Admin & procurement outcomes
we commit to
Cost control & transparency
Standardized sourcing and P2P reduce leakage and improve spend
visibility
visibility
Vendor governance
Structured onboarding, clear contracts & performance tracking
SLA-driven service
Defined turnaround times for requisitions, POs & facilities tickets
Audit-ready operations
Evidence trails, document retention & built-in compliance checks
Multi-location reliability
Standard playbooks ensure consistent workplace experience
Our Services
End-to-end admin and procurement operations executed with structure
This catalog outlines the responsibilities we typically own, managed
through standardized processes and operational oversight.
through standardized processes and operational oversight.
01
Inventory & Asset Management
Operational ownership of asset tracking, custody, and lifecycle management.
Inventory & Asset Management
what this covers
- Asset procurement, GRN & tagging
- Asset register, movement & custody
- Preventive maintenance & break/fix coordination
- Monthly stock take & exception reconciliation
How performance is managed
- Asset tagging within 48 hours of receipt
- Stock exceptions reconciled within 2 business days of count
02
Office Administration & Workplace Operations
Day-to-day administrative support to keep workplaces running smoothly.
Office Administration & Workplace Operations
what this covers
- Frontoffice/admin support, mail/parcel handling
- Travel & event coordination; logistics
- Stationery/consumables management
- Visitor management & service desk intake
How performance is managed
- Admin tickets acknowledged within 30 minutes
- Standard requests resolved within 1-2 business days
03
Facilities & Maintenance
Operational oversight of facilities, safety, and physical infrastructure.
Facilities & Maintenance
what this covers
- Routine maintenance, housekeeping & vendor oversight
- Security/access control & incident logging
- HSE checks and site inspections
- Space planning moves/adds/changes with infra teams
How performance is managed
- Priority facilities issues: response within 30 minutes
- Routine maintenance completed as per cycle (≥99% on time)
04
Vendor & Contract Management
Structured governance of vendors and commercial agreements.
Vendor & Contract Management
what this covers
- Vendor onboarding, due diligence, and periodic performance evaluation
- Commercial negotiation support to secure optimal pricing and service terms
- Contract drafting coordination, approval workflows, and renewal tracking
- Centralized vendor repository with performance scorecards and compliance oversight
How performance is managed
- Vendor onboarding & master creation: completed within 3-5 business days post documentation receipt
- Contract renewals tracked & initiated: ≥ 98% renewals actioned 30-60 days before expiry
05
Procurement Strategy & Purchasing
End-to-end operational support for purchasing and procurement activities.
Procurement Strategy & Purchasing
what this covers
- Requirement consolidation and purchase planning aligned to budgets and demand
- Comparative quote analysis to support transparent, value-based decisions
- Purchase order creation, approval coordination, and documentation management
- Delivery coordination, goods receipt processing, and exception handling
How performance is managed
- Purchase order creation post final approval: within 24 hours
- Procurement cycle adherence (non-exceptional cases): ≥ 99.5% on-time completion
Not sure which services apply to you?
Proof & Measurement
How we measure operational consistency
Operational
Requisition to PO cycle time
first pass accuracy
ticket SLA adherence
Compliance
Policy exceptions
Audit findings
Remediation cycle time
Commercial
Savings by category
Price variance
Supplier scorecards
Our operating approach
From process clarity to consistent execution
A phased approach that organizes workplace and procurement workflows before scale.
WEEK
1-2
Discover & Baseline
Vendor map, policy/gap review, spend snapshot
WEEK
2-4
Configure & Integrate
Templates, approval matrices, intake forms, document repositories
WEEK
4-6
Pilot & Harden
Parallel run P2P, SLA calibration, vendor QBR setup
WEEK
6+
Go Live
Production SLAs, dashboards, quarterly improvement cadence
THE OPSMAVEN ADVANTAGE
A dependable operating partner for Admin team
End-to-end procurement, admin, facilities & asset lifecycle coverage
Multi-country standardization across India / US / ANZ / Mexico
SLA-driven, automation-enabled service delivery
Proven playbooks for expansion, vendor consolidation & transitions
Unified governance with evidence-backed controls & dashboards
Outcome-based pricing with scale flexibility
How We Work
A disciplined framework for
workplace operations
Standardized SOPs across procurement and admin functions
Ticketing & Workflow Automation for approvals, routing, and
escalations using ITSM
escalations using ITSM
Controls & Evidence captured at each step (vendor, P2P,
compliance)
compliance)
Multi location Consistency with local vendor nuances and site
needs
needs
Questions?
We are here to help
Can you work with our existing procurement and approval systems?
Yes. We plug into your current stack while standardizing SOPs, SLAs, and documentation.
Do you manage vendor onboarding, renewals, and contract coordination?
Yes. standards, performance reviews, and contract renewals are part of vendor governance.
How do you ensure procurement and administrative compliance and audit readiness?
Policy/control mapping, transaction monitoring, risk assessments, and evidence packs are embedded in BAU.
Can you support facilities and workplace operations across multiple office locations?
Yes. routine maintenance, security/access, and space planning are delivered via standardized playbooks.
